Strategic advisory activities

• Analysis of the specific needs of the corporate client
• Definition of rental positioning and hospitality standards
• Support in planning post-launch property management
• Development of an operational standard replicable on other properties

Facility Management interventions

Eden Reserve Hotel & Villas is an accommodation complex in the luxury market comprising a resort with boutique hotels, private villas, and exclusive apartments. These residences and futuristic spaces are complemented by communal areas such as the Club House, which brings together the complex’s amenities with a pool lounge, bar, gourmet restaurant, and outdoor green areas.

In 2019, the company that owns the property was looking for an in-house Facility Manager with specific skills in managing articulated technological systems and coordinating all maintenance and management activities for the entire complex.

Domus Management proposed Domus Facility to manage all the Hotel’s activities and installations through its team of experts capable of professionally managing the supplier network and planned operations. After receiving the assignment, a mapping of the facilities, suppliers, and management software already used by the client was drawn up.

Through the Domus Facility division, a dedicated area was created in our management software for digital scheduling, supervision, and reporting of Eden Reserve Hotel & Villas’ activities.

This area is accessible at all times by the staff and management of the property in order to monitor activities and, if necessary, report problems that are then promptly taken care of by our team. The record of all these reports and activities make it possible to create an archive of interventions that constitute important documentation for a successful management.

We then carried out an analysis of all the companies already involved in the management of Eden Reserve Hotel & Villas in order to be able to complete the shortlist of suppliers needed to manage the activities. The organisation and supervision of tenders made it possible, in a short time, to complete a portfolio of local suppliers and professionals able to intervene quickly and competently.

In December 2022 Eden Reserve Hotel & Villas renews, for the fifth year, its collaboration with Domus for Facility Management activities.

Building Renovation project

The D. family from Germany fell in love with Lazise at first sight and when they saw the building under construction, they knew that this would be their dream home. The house was without flooring and fittings and the time available was very short: within a few months the D. family was planning to enjoy the summer on our Lake Garda.

After a careful analysis of the D. family’s tastes, with a few conference calls and only one visit to the building site, we completed the interior and exterior in a few months, also taking care of the furniture, garden and even the paintwork!

We delivered the house ahead of schedule to the D. family who, after a dream weekend, sent us their very welcome Danke!

Today we are strategic partners in the management of the property and its care: we take care of every detail and make sure that the house is perfect for every stay.

The Property Development Project

Elena contacted Domus in 2017 because she needed advice on her attic apartment on Lake Garda. The flat had been rented out in previous years on a seasonal basis during the tourist season, representing an additional income for the family. For a few years, however, the property had been left vacant, and the owner needed to understand what kind of investment to undertake.

After an initial consultation, the Domus Property team carried out a Home Restyling proposal, starting above all by checking the existing installations, to arrive at a complete furnishing proposal. At the end of February 2017, the apartment was photographed and published on the portals. Greenery Apartment has been operating on the tourist market for years, offering guests a comfortable stay with a lake view!